Lavender House Contracting
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    • Home
    • About
    • Client Journey
    • Book
    • Connect
    • Digital Magazine
    • Partners
    • Reviews
    • Gallery
Lavender House Contracting
  • Home
  • About
  • Client Journey
  • Book
  • Connect
  • Digital Magazine
  • Partners
  • Reviews
  • Gallery

The Lavender House Client Journey

Creating a home isn’t just about blueprints and finishes—it’s about crafting a space that tells your story. At Lavender House, we believe the journey should feel just as beautiful as the final reveal. Here's how we walk with you, every step of the way.

1. Inquiry

Connect with us via a discovery call or our online form. Tell us what you’re dreaming of. We’ll ask a few thoughtful questions and explain how we can help—no pressure, just possibilities.

“Before we build anything, we build trust.”

Call to begin

2. Project Consultation

Property Visit or Zoom Session

We offer a paid consultation that’s packed with value—ideas, answers, and guidance tailored to your space. Whether you’re building new, renovating, or refreshing, this is where clarity begins.
Consult fee is credited toward your project.

“This is where the vision starts to take shape.”


Property Visit

3. Proposal & Planning

Scope → Investment → Timeline

After your consult, we’ll send a customized proposal with a clear scope of work, investment range, design details, and timeline. We’ll answer any questions and refine it until it feels just right. You will receive a comprehensive proposal and a preliminary 3D rendering of your project.

“No surprises. No vague estimates. Just beautiful clarity.”

See Sample client proposal and rendering

4. Finishes Selection

Concepts → Selections → Renderings

This is where we shine. Our team crafts a cohesive design vision—floor plans, finishes, 3D renderings, and curated materials. All selected with intention, beauty, and function in mind. You'll receive expert assistance in all design selection that keeps your style and your budget in check.

“You’ll see it before we build it—and love it even more in real life.”

Sample Client Finishes Booklet

5. Pre-Construction

Permits → Prep

We handle the behind-the-scenes logistics: engineering, energy calcs, permits, ordering, schedules, and more. You’ll get an updated timeline, prep checklist, and peace of mind that we’ve got it covered. If your project includes an addition or new construction, we deliver a celebratory groundbreaking ceremony to commemorate the occasion.

“This is where everything gets real—and really exciting.”


What To Expect Before Demo Day

6. Build & Install

Craftsmanship → Communication → Care

Our construction team shows up with skill and care. You’ll receive progress updates, photos, and full transparency. Clean site, clear timelines, and no disappearing acts.

“Yes, we show up on time. And yes, we clean up every day.”

Meet Our Build Team

7. Final Reveal

Walkthrough → Punch List → Celebration

We’ll do a detailed walkthrough with you to ensure every last corner shines. We light the candle, cue the playlist, and hand over your transformed home!

“It’s not just a handoff. It’s a homecoming.”

See A Lavender Reveal

8. Aftercare & Support

Follow-Up → Resources → Happiness Checks

You’ll get care instructions, warranty documents, and a follow-up from our team. Have a question months later? Just reach out. We’re still your people.

“Because the Lavender experience doesn’t end at install.”


What Are Happiness Checks?

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